FAQ
We would like to inform you that the following versions (V8, V9 and V10 Classic) of the software have reached their end-of-life and are no longer supported....
Wed, 1 May, 2024 at 12:11 PM
We are committed to providing you with the best possible experience and the latest advancements in software and hardware technologies. To continue this comm...
Wed, 1 May, 2024 at 12:11 PM
The support of .wmv and .avi videos will stop in Dartfish 2024, the next version of Dartfish software released in September 2023. Those formats are slowly b...
Thu, 7 Sep, 2023 at 2:24 PM
Log in to your myDartfish account > Account Settings Go to Profile and sign-in > Delete account
Mon, 13 Mar, 2023 at 7:57 AM
If you asked for a password reset for example and you do not receive the e-mail, check in your SPAM folder. If the e-mail is not there, add the domain @dar...
Tue, 21 Feb, 2023 at 8:12 AM
You are allowed to install a myDartfish Onetime Software on 1 PC. However, if you need to install it on a new PC, you will need to remove the 1rst device ...
Thu, 25 Aug, 2022 at 9:06 AM
Your code can be redeemed via the platform http://shop.dynamicbiomechanics.com . Please make sure there is no extra space before and/or after the code. ...
Thu, 12 May, 2022 at 3:59 PM
Dartfish products and solutions are NOT affected by this vulnerability. Main reason Dartfish products and solutions are not affected is because we do n...
Wed, 15 Dec, 2021 at 9:07 AM
Of course! Simply contact us to have us put you in touch with your local Dartfish representative or reseller. They can come to you or, if more convenient, c...
Wed, 8 Sep, 2021 at 4:14 PM
Dartfish Champions software is two dimensional video analysis software enabling biomechanical observation, comparison and quantitative measurement of time, ...
Thu, 8 Nov, 2018 at 2:35 PM