FAQ

MyDartfish plans : prices and comparaison
You can find the prices of our most popular myDartfish plans and a comparaison table on our website : https://www.dartfish.com/plans
Tue, 19 Feb, 2019 at 11:47 AM
E-Text
Your code can be redeemed via the platform http://shop.dynamicbiomechanics.com .   Please make sure there is no extra space before and/or after the code. ...
Thu, 12 May, 2022 at 3:59 PM
Dartfish support contracts
Dartfish provides different support levels based on your contract. The services included in each support level are described in the below document.
Thu, 10 Sep, 2020 at 11:53 AM
Log4j zero-day flaw
Dartfish products and solutions are NOT affected by this vulnerability.    Main reason Dartfish products and solutions are not affected is because we do n...
Wed, 15 Dec, 2021 at 9:07 AM
Move a myDartfish Onetime Software to a new computer
You are allowed to install a myDartfish Onetime Software on 1 PC. However, if you need to install it on a new PC, you will need to remove the 1rst device ...
Thu, 25 Aug, 2022 at 9:06 AM
I don't receive e-mails from Dartfish
If you asked for a password reset for example and you do not receive the e-mail, check in your SPAM folder. If the e-mail is not there, add the domain @dar...
Tue, 21 Feb, 2023 at 8:12 AM
How do I delete my myDartfish account ?
Log in to your myDartfish account > Account Settings  Go to Profile and sign-in > Delete account
Mon, 13 Mar, 2023 at 7:57 AM