FAQ

What are the system requirements for Dartfish 10 Classic ?
You will find the recommended system requirements for Dartfish Software version 10 Classic in the attached documents.
Thu, 12 Nov, 2020 at 8:41 AM
What devices can I use to get live video?
Live features (Live Tagging) require a device which provides a video stream to your computer. The document below proposes solutions for using the live featu...
Tue, 6 Oct, 2020 at 10:55 AM
How do I use IP cameras with Dartfish 10 Classic Software?
Please have a look at this document for information about the devices, their usage and their basic configuration.
Fri, 31 Jan, 2020 at 4:35 PM
Troubleshooting – My Dartfish account required when updating from V9 update 3 to V9 update 4
Affects : Customers having a Dartfish V9 software with a safenet licence (with serial number) Description : Users having a license with a serial numbe...
Tue, 28 Nov, 2017 at 7:58 AM
I want to use a Blackmagic H.264 Pro Recorder, what do I need to know ?
Please have a look at the attached document for information about the device and its installation :
Mon, 13 Jul, 2020 at 2:07 PM
I want to use an AVerMedia LGP converter, what do I need to know ?
Please have a look at the attached document for information about the device and its installation :
Mon, 13 Jul, 2020 at 2:08 PM
I want to use a Logitech C922 webcam, what do I need to know ?
Please have a look at the attached document for information about the device and its installation:
Mon, 13 Jul, 2020 at 2:09 PM
I want to use a Microsoft Lifecam Studio HD webcam, what do I need to know ?
Please have a look at the attached document for information about the device and its installation:
Mon, 13 Jul, 2020 at 2:12 PM
After installing the Cloud licensed Dartfish v9, tabs for the Standard Toolbar don't appear - the only tab that pops up is Library.
Open Dartfish and right click anywhere on the tool bar and click on "customize" : Go to the Toolbars tab and click on “Reset All” > Cl...
Thu, 8 Nov, 2018 at 8:03 AM
After installing the update, the default keyboard shortcuts are not working anymore
In that case, please click on Tools > Customize > Keyboard tab and click on Reset All :
Mon, 6 May, 2019 at 11:38 AM