An update can be blocked if the driver is not OEM.

In order to install a driver which comes from the manufacturer website directly, you need to install it manually.

There are 2 ways of doing this.

Method 1:

  1. Go to Device Manager, select the Display Adapter Intel (UHD or Iris) device.
  2. Select Update driver
  3. Select Browse my computer for drivers
  4. Select Let me pick from a list of available driver on my computer
  5. Select the Microsoft Basic Display Adapter
  6. Run the Intel driver installer :

the installation should work correctly.

Method 2 :

  • Download the ZIP version of driver package.
  • Extract the zip file somewhere easy to find, e.g your "Desktop".
  • Go to Device Manager
  • In "Display Adapters" find "Intel(R) HD Graphics"
  • Right click on it and go to "Properties"

Now new window should appear.

  • Click "Driver" tab
  • Then click "Update Driver..." button.

A new window will appear.

  • Now click on "Browse my computer for driver software"

  • It's will show you next page.

WARNING: DO NOT click on "Browse" here! Ignore this form!

  • Click on "Let me pick from a list of device drivers on my computer"

  • In this window click on "Have Disk..." button.

A window pop's up to find the driver

  • Navigate to the extracted driver folder
  • Go to the "Graphics" sub-folder
  • Click on the igdlh64.inf (or igdlh32.inf if you have 32-bit OS)

It's should gone back to last window with only one driver to choose from

WARNING: Name of INF file might be different!

  • Select that only driver and click "Next.." Done
  • Restart your PC