FAQ

Video Player not loading
If you experience issues loading the web player after this release, try the following: Make sure your browser is up to date On the player page, perform a...
Tue, 29 Apr, 2025 at 10:06 AM
Someone has created a dartfish account using your email address
You have received an email informing you that you now have a dartfish account but you didn't ask for one. What is going on? What should you do? Dartfis...
Fri, 10 Sep, 2021 at 2:14 PM
When I sign-in using Facebook/Apple I can't access myDartfish or my subscriptions
This happens when... You decide to use a Facebook or Apple sign-in when you already have a myDartfish account and... Your Facebook/ Apple account uses a ...
Tue, 10 Sep, 2024 at 4:26 PM
Is dartfish.TV used for game exchange?
Yes! If you choose to participate in game exchange, you can specify the members who will be included. Each of those members can be assigned the right to upl...
Fri, 10 Sep, 2021 at 10:46 AM
Download from dartfish.TV
You can download videos from dartfish.tv to your computer or to the Dartfish Express App. However there are some limitations to be aware of: The video must...
Fri, 7 Feb, 2020 at 8:51 AM
Can I control who has access to content and collections?
Control over access to content is one of dartfish.tv’s great strengths. If you are a dartfish.tv channel administrator, you can create groups and assign spe...
Fri, 10 Sep, 2021 at 10:41 AM
"I can't access/download content" OR "I have a problem with a subscription"
You are a user of a channel and are are having difficulties: Perhaps you have purchased a subscription to a channel but cannot access the content? Perhap...
Thu, 3 Oct, 2024 at 3:11 PM
Can I subscribe to private content?
In order to subscribe to private collections you need to be invited by the administrator from the organisation which owns the channel. You can find a link ...
Thu, 3 Oct, 2024 at 3:03 PM
I can't find the video I'm looking for
To be able to understand why you can't find the video you are looking for (and do something about it) depends on where you are looking... I'm at da...
Wed, 2 Oct, 2024 at 2:35 PM
Can I find expert content on dartfish.TV?
Dartfsh.tv is all about expert content - video enriched with analysis and opinion - but we don’t define what appears on dartfish.tv and we don’t define wha...
Wed, 2 Oct, 2024 at 2:41 PM