FAQ

How do I use IP cameras with Dartfish Software?
Please have a look at the this document for information about the devices, their usage and their basic configuration.  We also have a webinar about the ...
Wed, 11 Sep, 2024 at 10:13 AM
What are the limitations of the Dartfish multi-views Document
Dartfish software Pro S offers the possibility to record up to 4 cameras in a single recording. The resulting file created is a Dartfish Document and the ta...
Tue, 4 Jan, 2022 at 3:43 PM
Updating a driver manually
An update can be blocked if the driver is not OEM. In order to install a driver which comes from the manufacturer website directly, you need to install ...
Thu, 28 Apr, 2022 at 10:13 AM
Cannot play, convert, publish a video / montage
If you have issues with a video, here are some check points : Play & Convert: Are you able to play the video in another player like Windows Med...
Tue, 11 Jul, 2023 at 2:19 PM
Configuring INTEL HD GRAPHICS with DARTFISH (V10 Classic / V10/2022/2024)
With the latest Windows 10 update, there is a new way to configure the GPU used by the software. This is required when the computer or laptop is configured...
Tue, 11 Jul, 2023 at 2:11 PM
What devices can I use to get live video?
Live features (Live Tagging) require a device which provides a video stream to your computer. The document below proposes solutions for using the live featu...
Tue, 21 Nov, 2023 at 8:23 AM
I want to use an AVerMedia LGP2 Plus (GC513) converter, what do I need to know ?
Please have a look at the attached document for information about the device and its installation:
Thu, 21 Nov, 2019 at 9:10 AM
What are the system requirements for Dartfish 2024?
You will find the recommended system requirements for Dartfish Software 2024 in the attached documents.
Wed, 16 Apr, 2025 at 3:33 PM
I want to use a Microsoft Lifecam Studio HD webcam, what do I need to know ?
Please have a look at the attached document for information about the device and its installation:
Wed, 9 Dec, 2020 at 3:11 PM
I want to use a Logitech C922 webcam, what do I need to know ?
Please have a look at the attached document for information about the device and its installation:
Tue, 2 Jun, 2020 at 10:33 AM