FAQ
myDartfish is a range of products which combine Dartfish Software, apps, cloud services and our dartfish.tv video analysis database. Which tools you get dep...
Tue, 9 Jul, 2019 at 2:43 PM
myDartfish Smart Cloud and Dartfish Enterprise channels are separate but complementary services of the dartfish.tv video analysis platform. Put simply, you...
Thu, 6 Feb, 2020 at 3:43 PM
Go to www.dartfish.tv and sign in Click on Subscriptions > Details Under Recurring billing, click the link 'Turn off ' Follow the on-screen ...
Tue, 7 Feb, 2023 at 9:07 AM
Because you are reading this article, let us assume that you have already checked the obvious; the card number, expiry date and cvv number have been enter...
Thu, 6 Feb, 2020 at 3:44 PM
If your annual payment doesn't happen because of an expired card or because you have switched off autorenew in your account settings, you will no longer...
Thu, 10 Oct, 2024 at 2:10 PM
If a video is in a Smart Cloud collection, deletion permanently removes it and it will no longer be available to any of your myDartfish apps and tools. It ...
Wed, 29 Sep, 2021 at 2:17 PM
At the end of the trial period or at the start of each billing period, your credit card is charged if you have not disabled autorenew in your account settin...
Tue, 20 Nov, 2018 at 3:00 PM
Yes, you can change your subscription as many times as you want during the free trial period in order to test the different Dartfish products. Go to ww...
Tue, 7 Feb, 2023 at 9:19 AM
To change the email address of your dartfish.tv account: Go to www.dartfish.tv/accountsettings sign in Click on Profile and sign-in > Change sign-in ...
Tue, 7 Feb, 2023 at 9:30 AM
If you have a Smart Cloud : click on Trash in the menu: Select the video to recover and click on the folder icon "recover in collection"...
Thu, 10 Oct, 2024 at 2:29 PM